FlyFirefly Sdn Bhd ("FIREFLY") is committed to the protection of your Personal Data and takes the matter of protecting your privacy as a high priority matter.
This Privacy Statement explains how we protect the privacy of your Personal Data under the Personal Data Protection Act 2010 ("PDPA"). Please note that the Privacy Statement is streamlined with the common principles of data privacy in most jurisdictions although there maybe some slight variations due to local requirements.
The types of Personal Data that we collect directly from you or from third parties depend on the circumstances of collection and on the nature of the service requested or transaction undertaken. It may include (but is not limited to):
This Privacy Statement covers any Personal Data provided to us:
Some of the other ways we may collect Personal Data also include (but is not limited to):
We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you and your membership information and to gather broad demographic information.
User Feedback Form
Our Customer Care Feedback Form requires you to give us contact information (e.g. your name and email address) so that we can respond to your comments. We use your contact information from the registration form to send you information about our company. Your contact information is also used to contact you when necessary. Demographic and profile data are also collected at our site. We use your Personal Data to tailor your experience at our site by showing you contents that we think you may be interested in contents according to your preferences.
Information on Cookies
We may use your Personal Data for the following purposes ("Purpose"):
You may request to obtain information of your Personal Data, limit the processing of your Personal Data and also update or make amendments to your Personal Data as below:
We will not trade or sell your Personal Data to third parties. Your Personal Data shall only be disclosed or transferred to the following third parties who may be located within or outside Malaysia for the fulfillment of the Purpose:
Nonetheless, you may stop receiving promotional activities by:
In addition to the above, your personal data may also disclosed or transferred to any actual and potential assignee, transferee or acquirer (within or outside Malaysia) of FIREFLY (including affiliates and subsidiaries) or FIREFLY’ business, assets or group companies, or in connection with any corporate restructuring or exercise including the restructuring of FIREFLY to transfer business, assets and/or liabilities.
FIREFLY shall take practical steps to ensure that its employees, officers, agents, consultants, contractors and such other third parties mentioned above who are involved in the collection, use and disclosure of your Personal Data will observe and adhere to the terms of this Privacy Statement.
We will not retain your personal data longer than necessary for the fulfillment of the Purpose. However, relevant Personal Data may be retained subject to the conditions below:
FIREFLY shall take all reasonable steps to ensure that all Personal Data is destroyed or permanently deleted when no longer required for the Purpose.
Please note that this Privacy Statement may be amended from time to time in accordance to applicable laws and regulations and such variations may be applicable to you.
The latest version of this Privacy Statement will be made available to all customers. Do revisit our website from time to time for updates on our Privacy Statement.
For any queries, concerns, or complaints in relation to our handling of your Personal Data or FIREFLY’s Personal Data Protection policies, please contact us at firstname.lastname@example.org